ONLINE INQUIRY MYSTERY SHOPPER
EVALUATE YOUR TEAM’S SALES SKILLS WITH ELECTRONIC INQUIRIES
Hospitality Softnet’s Online Inquiry Mystery Shopper is a great way to evaluate how your sales and catering team respond to inquiries that are submitted to the hotel online versus the telephone.
Should electronic inquiries be a significant part of your business, this tool will help you evaluate your team’s strengths and will also help determine where additional training or fine-tuning is needed to ensure a high closure rate to win the sale.
HOTEL MYSTERY SHOPPER TEST CALLS
The Hospitality Softnet – Mystery Shopping Programme for Hotel Sales and Catering is a wonderful complement to your existing sales training efforts. On a year-round basis, we provide you and your staff with positive training tools that will help fine-tune individual selling skills.
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