Hotel Sales Training – 101
PROFESSIONALLY FACILITATED HOTEL SALES AND CATERING TRAINING – 101
Hospitality Softnet’s Hotel Sales and Catering Training – 101, is a fabulous way to train new sales personnel and improve your existing hotel reservation and hotel catering team’s basic selling skills.
This dynamic programme focuses on all the basic steps of a successful Hotel Sales Process.
Hotel Selling Steps to Success Topics – Include:
- PREPARING FOR THE SALE
- THE GREETING
- QUALIFYING THE CUSTOMER
- SALES PRESENTATIONS
- NEGOTIATING THE SALE
- CLOSING THE SALE
- POST-CALL FOLLOW-UP
Hotel Sales Process 101, establishes the importance of excellent basic selling skills as the foundation of a strong sales effort. It incorporates role-playing, utilising real-life examples and audio examples of the skills being learned. These skills are applicable to face-to-face sales, with special emphasis on handling telephone inquiries and closing business.
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